Illinois Department of Human Services and Department of Aging share resources for older adults at risk during social isolation
Resources Shared as Part of Mental Health Month and National Older Adult Mental Health Awareness Day 2020

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[September 25, 2020]  The Illinois Department of Human Services (IDHS) Division of Mental Health, together with the Illinois Department on Aging (IDOA), is sharing resources for all Illinoisans who are older adults or have older adults in their lives in need of support. While the COVID-19 pandemic is impacting everyone, older adults are particularly at risk for social isolation. These resources are being shared today, which is National Older Adult Mental Health Awareness Day 2020.

“Older adults, particularly those who are at a greater risk for social isolation, need our support now more than ever,” said Grace Hou, Secretary of IDHS. “We want to be sure older adults and their loved ones know they are not alone. The Illinois Department of Human Services Division of Mental Health and the Illinois Department on Aging offer many resources to address mental health issues and are here to help now and always.”

To slow the spread of COVID-19, IDHS and IDOA recommend following guidelines from the Illinois Department of Public Health, including wearing a face mask when in public, practicing social distancing, and washing your hands frequently. The departments also recommend getting an average of 6-8 hours of sleep per night, establishing or keeping a record of a daily routine and exercise, and practicing regular self-care, such as showering and grooming.

“The stress on everybody is growing every day. Plan for what you can, and focus on things you can control,” said Paula Basta, Director of IDoA. “I encourage everyone to be mindful of our older family members, friends, or neighbors, and check in to see how they are doing. Find a creative way to communicate with them during this time and monitor their health.”

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For those seeking assistance, please visit and click on HELP IS HERE, visit the IDoA website at, call the IDOA Senior HelpLine at 1-800-252-8966 (hearing impaired call 888-206-1327), or by email

IDHS also offers the following links and resources for older adults who are in need of support:

Disaster Distress Hotline or the National Suicide Prevention Lifeline.

Food assistance:
Meals on Wheels and Feeding America provide options based on ZIP Code.

Eldercare Locator for local services.

GoodRX or NeedyMeds.

Seek advice from the local State Health Insurance Assistance Program or from

Benefits assistance: provide options by state to help with utility bill payments, prescription drug costs, and more.

[Text from file received from ]

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